“Due to being able to focus on winning new business rather than managing properties, I was able to focus on winning new instructions, due to not being bogged down with property management and arrears chasing issues.
The result was that I increased my turnover to be 5 x what it was before I converted to Concentric. What was a real bonus was that my properties in arrears reduced from 40% to only 2% in less than 2 months, this meant I was now getting fees in I wasn’t previously too, which really helped.
As a result I also felt more confident to increase the fees I charged, so this meant higher fees, more new business, less arrears but more importantly less stress.
I was also able to take my first family holiday in years, within 3 months of joining Concentric, because the back end management was taken care of, giving me freedom for the first time in a long time. Business has become enjoyable again”.